Return Policy

At Menskada, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 5-day return policy. Please read our return and refund policy carefully to understand our practices regarding returns and refunds.

  1. Return Policy

Eligibility for Returns:

  • You have 5 days from the date of delivery to return your item.
  • The item must be in its original condition, unused, and with all tags and packaging intact.

Unboxing Video:

  • An unboxing video is mandatory for the approval of your return. This video should clearly show the package being opened and the condition of the item upon receipt.

How to Return an Item:

  1. Contact our customer support at support@Menskada.in within 5 days of receiving your order to initiate the return process.
  2. Provide your order number and the unboxing video as part of your return request.
  3. Once your return request is approved, you will receive instructions on how to send the item back to us.
  1. Refund Policy

Refund Process:

  • Once we receive your returned item, our team will inspect it to ensure it meets our return conditions.
  • After the inspection is complete and your return is approved, we will initiate the refund process.

Refund Timeframe:

  • Refunds will be processed within 7 working days of return approval.
  • The refund will be credited to the original payment method used for the purchase. Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

Non-Refundable Items:

  • Certain items are non-refundable, including gift cards and personalized or customized products.
  1. Exchange Policy
  • Currently, we do not offer direct exchanges. If you wish to exchange an item, please return the original item following the return process and place a new order for the desired item.
  1. Damaged or Defective Items
  • If you receive a damaged or defective item, please contact us immediately at support@Menskada.in with your order number and the unboxing video. We will work with you to resolve the issue promptly.
  1. Contact Us

If you have any questions about our return and refund policy, please contact us at support@Menskada.in. We are here to assist you and ensure your shopping experience with Menskada is pleasant and satisfactory.